IFRS 16 FAQ —
Your answers, right here

ifrs 16 is exclusively 18 years of age or older For adults only. Minors are not permitted to open an account. We verify age to ensure responsible gaming. To learn more, Responsible Gaming Visit the page.

No. Under IFRS 16's rules, each individual may only One account account. Attempting to create multiple accounts from the same mobile number or device may result in all accounts being permanently banned. For rules and terms here here.

On the login page, and click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent. Verify the OTP and set a new password. The entire process takes under 2 minutes.

If you wish to close your account, notify the support team via live chat or email. Make sure to withdraw any remaining balance before the account is closed. For a temporary break, Self-Exclusion option is also available — for more details, visit Responsible Gaming View page.

IFRS 16 currently supports the following deposit methods:

Mobile Banking: bKash, Nagad, Rocket
Bank Transfer: Directly from your bank account
Cryptocurrency: Popular cryptocurrencies including USDT and BTC

Minimum deposit of just ৳200 and is usually credited to your account within 5 minutes.

Withdrawals at ifrs 16 are typically 15 minutes to 2 hours processing time applies. Bkash and Nagad are the fastest options. Bank transfers may take 1–2 business days. First-time withdrawals require KYC verification, which is completed within 24 hours.

Minimum Withdrawal Amount ৳500. The daily maximum withdrawal limit depends on your VIP level. Regular members can withdraw up to ৳50,000 per day, while VIP members enjoy a much higher limit. For more details VIP Page here.

First, wait 30 minutes — network delays can occasionally cause a slight hold-up. If it still hasn't arrived, contact support with your transaction Screenshot or reference number and reach out via live chat. Most issues are resolved within an hour.

ifrs 16 charges no deposit fees. Withdrawals are also generally fee-free, though your bank or mobile banking provider may apply their own transaction charges. Network fees apply to crypto withdrawals.

On your first deposit after registration, 100% Welcome Bonus will be credited to your account automatically. For example, deposit ৳1,000 and you'll receive a total of ৳2,000. For the maximum bonus cap and wagering requirements, visit the Bonus Page here.

Active members at ifrs 16 every week 5%–15% Cashback received. Reload bonuses are credited as a percentage of each deposit and are added to your account automatically — no separate claim needed. To view all offers, Bonus Page Visit.

Bonus funds cannot be withdrawn directly. Each bonus comes with a Wagering Requirements applies, such as a wagering requirement of 5x to 20x the bonus amount. Once the condition is met, you can withdraw winnings from the bonus. For full terms and conditions Terms & Conditions here.

ifrs 16 regularly offers free bets and free spins through various promotions — typically during major sports events, festive seasons, or new game launches. Rewards Page and Sports Events Page Check regularly.

On ifrs 16, 30+ sports available to bet on. The most popular include: cricket, football, kabaddi, tennis, badminton, basketball, volleyball, and more. Live Betting, pre-match betting, and Virtual Sports — all three are available. See more On the Sports page,।

With live betting, you can place wagers in real time on matches already in progress. Odds continue to shift after kick-off and you can bet at any point during the game. Live scores and statistics are also available on the same page. To access live betting On the Sports page, Go.

Bets generally cannot be cancelled once confirmed. However, if a match is abandoned or postponed, your stake will be automatically refunded. For certain bet types Cash-Out option is available, which lets you cash out your bet before the match ends.

ifrs 16's Betting Tips page Expert analysts publish regular forecasts and insights. You'll find pre-match analysis, pitch reports, and team form for cricket, football, and more — all in one place. For new bettors, A beginner's guide is also available there.

Available at ifrs 16 Over 1,000 games. This includes: slots, Live Casino (roulette, blackjack, baccarat), fishing games, crash games, lottery & virtual sports. All games run seamlessly on both mobile and desktop. Learn more On the Games page।

Yes. At ifrs 16's Live Casino, Real Human Dealers are present and the games are conducted via live video streaming, delivering a genuine casino experience. Bengali-speaking dealers are also available at selected times.

In most slots and video games, Demo Mode available, where you can practice for free. However, Live Casino games do not have a demo mode — you'll need a balance in your account to play them. Winnings from demo mode cannot be withdrawn.

Yes. IFRS 16 uses the highest-standard SSL Encryption Your personal information and financial data are fully encrypted and never shared with third parties. For more details Privacy Policy Visit the page.

Login After that, go to the "Security" section in your account settings. You'll find the option to enable 2FA there. Verify your mobile number and use an OTP each time you log in. This adds an extra layer of protection to your account.

Change your password immediately and enable 2FA. Then contact the support team via live chat — they will review your account activity and, if necessary, temporarily lock your account. Your balance will remain protected.

KYC (Know Your Customer) is the identity verification process. It must be completed before your first withdrawal. You'll need to upload a photo of your national ID or passport along with a selfie. Verification is usually 24-hour to complete.