Responsible Gaming

IFRS 16 — Responsible Play Our Commitment

Betting and gaming are meant to be fun, exciting, and entertaining. But when it gets out of control, problems follow. IFRS 16 believes that playing responsibly is the only way to keep the enjoyment alive.

18+ age restriction strictly enforced
Set your own budget limits
Benefits of Setting a Time Limit
24/7 Support — Always by Your Side

What Is Responsible Gaming and Why It Matters

Online betting and gaming have grown enormously popular in Bangladesh. But everything has two sides. Responsible Gaming on IFRS 16 means you play for fun, not under pressure — and you bet for entertainment, not to chase your losses.

Our responsible gaming policy is built to keep you healthy and safe. IFRS 16 is more than a platform — it is committed to fostering a responsible gaming environment. We believe every player's safety and mental wellbeing matters far more than our commercial success.

Responsible gaming rests on three foundations: knowing your limits, sticking to them, and asking for help when needed. IFRS 16 fully supports you on all three. Our platform provides powerful tools to help you stay in control of your gaming habits.

Please note: Gaming should be an enjoyable experience. The moment it starts feeling like an obligation rather than a pleasure, that is your cue to step back.

Our Responsible Gaming Tools

IFRS 16 puts you in control of your own gaming habits. Our account settings include a range of effective tools that can be activated at any time.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be increased before the specified period ends.

Immediate Effect
Bet Limit

Set a maximum amount you are willing to stake on any single bet. Keep yourself protected from high-stakes wagers.

Immediate Effect
Time Limit

Set how much time you spend gaming each day. You will receive an automatic reminder when you approach your limit.

Customizable
Cooling-Off Period

Temporarily pause your account for any period from 1 day up to 6 weeks.

Flexible Duration
Self-Exclusion

Completely lock your account for anywhere between 6 months and 5 years. The account will not be reopened under any circumstances during this period.

Long-Term Protection
Activity Report

View a detailed report of your gaming history, win/loss summary, and time spent on the platform.

Full Transparency

Signs of Problem Gaming

Problem Gambling develops gradually. It's often hard to notice just how far a habit has gone. The table below outlines the common warning signs to watch for.

Signs Description Level
Chasing losses Chasing losses by increasing bets High Risk
Hiding behaviour Hiding gaming activity from family or friends High Risk
Overspending Betting beyond your budget or borrowing to gamble High Risk
Emotional Distress Extreme anger or despair after a loss, losing perspective Moderate Risk
Excessive time spent Neglecting work, studies, or family time Moderate Risk
Escalating bets Needing to place bigger bets to feel the same excitement as before Early Warning Signs
Sleep problems Gaming late at night or losing sleep due to thoughts about gaming Early Warning Signs

If any of the signs above sound familiar, do not wait — reach out to us now. The IFRS 16 support team will help you, completely confidentially and without judgment.

Healthy Budget Management

Setting a budget is the most important part of responsible gaming. Before placing any bets on IFRS 16, decide on a monthly entertainment budget — and stick to it strictly. Your gaming budget should never come out of household expenses, education, or healthcare costs.

  • Only use your entertainment budget: After covering household expenses, savings, and other essentials from your monthly income, only spend a small portion of what remains on entertainment.
  • Never bet with borrowed money: Borrowing money from friends, family, or a bank to fund gaming is one of the biggest mistakes you can make. It damages relationships and leads to serious financial harm.
  • Never chase your losses: Chasing losses by betting more after a loss is the most dangerous pattern to fall into. Breaking that cycle is always the smarter choice.
  • Treat winnings as a bonus: It is best not to expect an income from gaming. A win is a bonus — but the goal should be enjoying the experience.
  • Track your monthly spending: Review your gaming expenses once a month using IFRS 16's activity reports.

Example of a Healthy Budget Allocation

Household & Essential Expenses 60%
Savings & investments 20%
Other Entertainment 15%
Gaming Budget (maximum) 5%

How to Set Your Limits

Setting limits at IFRS 16 is straightforward. Just a few steps and your gaming is secured.

  • 1
    Log in to your account

    Log in to your IFRS 16 account and click on "Account Settings" or your profile icon.

  • 2
    Go to the "Responsible Gaming" section

    Go to the Settings menu and look for the "Responsible Gaming" option.

  • 3
    Choose the tool that suits you

    Deposit limits, bet limits, time limits, or Cooling-Off — activate one or more tools based on what you need.

  • 4
    Set Your Limit Value

    Enter a specific amount or time limit. Keep in mind that reducing a limit takes effect immediately, while increasing one takes some time to process.

  • 5
    Confirm & Keep Active

    Once your limits are set, you will receive a confirmation email. Check your reports regularly to track your progress.

Need Help? If you have any trouble setting limits, email support@ifrs16.biz or reach us via Live Chat. Our support team is available 24/7.

Minor Protection

IFRS 16 strictly prohibits anyone under the age of 18. This is not just a rule — it is our ethical responsibility. We employ a range of technical and administrative measures to prevent underage access.

  • Age verification is mandatory: Age is verified at registration using your date of birth and national ID. Additional documents may be requested if there is any doubt.
  • Parental Control Software: Parents are advised to use software such as NetNanny, Qustodio, or system-level parental controls to monitor and manage their children's internet usage.
  • Parental Advisory: If you suspect your child is using IFRS 16, contact us at support@ifrs16.biz. We will promptly investigate the account and take appropriate action.
  • Educational Awareness: We believe awareness is the best protection. Have open conversations with your family about the risks of gaming.
Self-Assessment
How would you describe your gaming habits?

Answer the questions below and see your results.

1. Is gaming affecting your daily responsibilities?

No Sometimes Often

2. Do you chase losses by placing more bets after a loss?

Never Sometimes Often

3. Are family or friends worried about your gaming?

No A little Yes

4. Do you end up spending more than your budget?

No Sometimes Often

5. Do you feel restless or anxious when you cannot game?

No Sometimes Yes
5 Responsible Gaming Tips
  • 1 Set your budget before you play, not after.
  • 2 Set a time limit and stick to it.
  • 3 Play with a clear head — not when you are angry or upset.
  • 4 Take regular breaks — avoid playing for long stretches at a time.
  • 5 Spend time on other hobbies and activities you enjoy outside of gaming.
Need Help?

You are not alone. The IFRS 16 support team is always here for you.

support@ifrs16.biz
Live Chat — 24/7
Open a Safe Account
Frequently Asked Questions

Responsible Gaming FAQ

Find answers to the most frequently asked questions about responsible gaming right here.

Your account cannot be reactivated before the self-exclusion period ends — this is intentional by design. Once the period expires, you may apply to reactivate your account after a mandatory cooling-off period. Our support team will speak with you directly to confirm you are ready to play responsibly again.

Deposit Limit Decrease Takes effect immediately. However, increasing a limit Increase You may need to wait a set period (typically 7 days) before an increase takes effect. This is intentional — to prevent impulsive limit increases in the heat of the moment and to keep your budget protected.

Start by contacting IFRS 16 at support@ifrs16.biz — our trained support team will point you in the right direction. Activate the self-exclusion tool immediately. Speaking with a mental health professional is also highly recommended. Remember, asking for help is not a sign of weakness — it takes real courage.

Cooling-Off Period is a short-term break lasting from 1 day up to 6 weeks. Betting is suspended during this period, but your account remains active. Self-Exclusion is a long-term solution — ranging from 6 months to 5 years — during which your account is fully closed with no option to reopen it before the period ends.

Yes, IFRS 16 requires mandatory age verification at registration. If age cannot be confirmed via National ID or birth certificate, registration cannot be completed. Parents are still advised to use parental control software, as family awareness remains the most effective safeguard alongside technical measures.

No. Activating responsible gaming tools has no effect on your bonuses or rewards. IFRS 16 never discourages responsible behaviour — in fact, we actively encourage players who set limits and play within them.
Our Commitment

Why IFRS 16 Is Genuinely Responsible

IFRS 16 proves its responsibility through action, not words. Here is what we do.

Age Verification Technology

Advanced age-verification technology is used at registration to fully block access for anyone under 18. Every account goes through manual review.

AI-Powered Behavior Analysis

IFRS 16's smart system continuously monitors player behavior. If warning signs are detected, alerts are triggered automatically and the support team will reach out.

Trained Support Team

Our support team is specially trained to identify signs of Problem Gambling and offer help with empathy. Judgment-free, compassionate support is our core principle.

Strict Self-Exclusion Policy

Once self-exclusion is active, no marketing emails or promotional messages will be sent for the duration of the period. We respect your decision.

Full Support in Bengali

All responsible gaming information, tools, and support are fully available in Bengali. Language should never be a barrier to staying safe.

Transparent & Fair Environment

IFRS 16 regularly undergoes third-party audits to verify the standards of our responsible gaming practices. Transparency is at the core of everything we do.

Safe Start

Play Responsibly — Keep the Fun, Avoid the Harm

All responsible gaming tools at IFRS 16 are in your hands. Open an account today, set your limits, and enjoy with peace of mind.

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